Terms and Conditions

Terms and Conditions

Detailed Description of Good and / or Services
IzonePlus is an Online Store targeting various markets and niches.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of booking / tracking number.

Return and Refunds Policy
The provision of goods and services by IzonePlus is subject to availability.  In cases of unavailability, IzonePlus will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 10% administration fee.

Customer Privacy Policy
IzonePlus shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted
Payment may be made via Visa, Master Card, credit cards or by bank transfer into a nominated bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for IzonePlus by PayFast who are the approved payment gateway in South Africa. PayFast uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.  

Customer Details Separate from Card Details
Customer details will be stored by IzonePlus separately from card details which are entered by the client on PayFast’s secure site.  For more detail on Payfast refer to www.payfast.co.za .

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

IzonePlus takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and IzonePlus chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

IzonePlus may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by a sole trader based in South Africa trading as IzonePlus.

Export Restriction
The offering on this website is available to South African and International clients.

IzonePlus contact details
Telephonic Support: +27 82 775 6974 | Email Support: info@izoneplus.co.za